Effective Date: January 1, 2025
Last Updated: June 2025
1. Introduction
GoGeekz Inc. (“GoGeekz,” “we,” “us,” or “our”) is committed to protecting the privacy and personal information of our clients, website visitors, and business contacts. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation in Ontario, Canada.
By using our website at gogeekz.com or engaging our services, you agree to the practices described in this Privacy Policy.
2. Who We Are
GoGeekz Inc.
Toronto, Ontario, Canada
Email: [email protected]
Phone: +1 647-875-4335
Website: https://gogeekz.com
3. What Personal Information We Collect
We may collect the following categories of personal information:
Information You Provide Directly
- Contact details: Name, email address, phone number, company name, job title
- Account information: Login credentials for client portals
- Communications: Messages, emails, support tickets, and forms submitted through our website
- Payment information: Billing address and payment method details (processed securely through third-party payment processors)
- Business information: Information about your IT environment, business needs, and service requirements
Information We Collect Automatically
- Technical data: IP address, browser type, operating system, referring URLs
- Usage data: Pages visited, time spent, links clicked on our website
- Cookies and tracking technologies: See Section 9 for details
Information from Third Parties
- Business contact information from LinkedIn or other professional networks where you have engaged with us
- Information from referral partners with your consent
4. How We Use Your Personal Information
We collect and use personal information for the following purposes:
- To provide and deliver our services — managed IT, cybersecurity, cloud solutions, digital marketing, and SEO
- To respond to inquiries and provide customer support
- To process payments and manage billing
- To communicate service updates, maintenance windows, or security alerts
- To send marketing communications about our services — only where you have provided consent or we have a legitimate business relationship (CASL-compliant)
- To improve our services through analytics and user feedback
- To comply with legal obligations under Canadian law
- To detect and prevent fraud or unauthorized access to our systems
We will not use your personal information for any purpose other than those stated above without obtaining your additional consent.
5. Legal Basis for Processing (PIPEDA)
Under PIPEDA, we process personal information with:
- Your consent — either express (opt-in) or implied through our business relationship
- Contractual necessity — to fulfill services you have engaged us for
- Legitimate business interests — for security, fraud prevention, and service improvement
- Legal obligation — to comply with applicable Canadian laws and regulations
6. How We Share Your Information
We do not sell your personal information. We may share information in the following limited circumstances:
- Service providers: Trusted third-party vendors who assist us in delivering services (e.g., cloud hosting providers, payment processors, communication tools), all bound by confidentiality agreements
- Technology partners: Microsoft, AWS, Google, and other platform partners necessary to deliver contracted services
- Legal requirements: When required by law, court order, or government authority in Canada
- Business transfers: In the event of a merger, acquisition, or sale of assets, with appropriate privacy protections in place
7. Data Retention
We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by Canadian law. Typically:
- Client account information: Retained for the duration of the service relationship plus 7 years (for tax and legal compliance)
- Marketing communications: Until you withdraw consent or unsubscribe
- Website logs: 12 months
8. Data Security
GoGeekz employs industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for data in transit
- AES-256 encryption for data at rest
- Multi-factor authentication (MFA) for all internal systems
- Regular security audits and vulnerability assessments
- Role-based access controls limiting who can access your data
No method of transmission over the internet is 100% secure. However, we take all reasonable steps to protect your information.
9. Cookies & Tracking Technologies
Our website uses cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze website traffic through Google Analytics
- Display relevant advertising (where applicable)
You can control cookies through your browser settings. Note that disabling certain cookies may affect website functionality. For more details, see our Cookie Policy (available on request).
10. Your Rights Under PIPEDA
As a Canadian resident, you have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Withdraw consent for marketing communications at any time
- Request deletion of your personal information (subject to legal retention requirements)
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your rights have been violated
To exercise any of these rights, contact us at: [email protected]
11. Cross-Border Data Transfers
Some of our service providers may be located outside Canada (primarily in the United States). When we transfer personal information outside Canada, we ensure appropriate safeguards are in place, including contractual protections consistent with PIPEDA requirements.
12. Children’s Privacy
Our services are directed to businesses and are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website with a revised “Last Updated” date. Continued use of our services after the effective date constitutes acceptance of the updated policy.
14. Contact Our Privacy Officer
For any privacy-related questions, requests, or complaints, please contact:
GoGeekz Inc. — Privacy Officer
📧 Email: [email protected]
📞 Phone: +1 647-875-4335
📍 Toronto, Ontario, Canada
If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner of Canada.